A More Usable TinyCare for Every Visitor
TinyCare is committed to making its website easier to perceive, understand, navigate, and operate for people with disabilities and for customers using assistive technologies, alternative input methods, mobile devices, or magnification.
Last reviewed: July 21, 2026
Conformance Status
TinyCare uses the Web Content Accessibility Guidelines as a practical framework for improving digital access. We aim to conform to WCAG 2.2 Level AA, while recognizing that some pages, third-party tools, or older content may not yet fully meet every success criterion.
Our accessibility program focuses on perceivable content, operable controls, understandable experiences, and robust compatibility with current browsers and assistive technologies.
We do not claim that every page, feature, or third-party integration is fully conformant at all times.
Our work covers product discovery, navigation, cart, checkout entry points, account features, policy pages, forms, and customer-support access.
Accessibility is reviewed during design, content creation, development, testing, maintenance, and vendor evaluation.
Reported issues are reviewed according to severity, affected task, available alternative, and technical complexity.
When a digital barrier blocks a task, we will make reasonable efforts to provide the information or service another way.
Accessibility Principles
Accessibility decisions are organized around the four core WCAG principles so improvements address both presentation and interaction.
Information should be available in forms people can perceive, including meaningful text alternatives, readable contrast, adaptable layouts, and captions where applicable.
Controls should be usable with keyboards and other input methods, without traps, unnecessary motion, or interactions that require precise pointing alone.
Navigation, labels, instructions, error messages, and repeated interface patterns should remain clear and predictable.
Semantic structure and interface behavior should support current browsers, assistive technologies, and common device configurations.
Accessible Experience
The availability and quality of individual features may vary by page, device, browser, and third-party component, but the following practices guide our website work.
Compatibility
TinyCare is designed for current versions of major browsers and common assistive technologies. Results may differ when software is outdated, unsupported, heavily customized, or used with a third-party feature outside our direct control.
Accessibility Across the Journey
Accessibility priorities focus on tasks that help visitors understand products, make choices, place orders, manage deliveries, and receive support.
Navigation, collection labels, search, filters, product titles, images, pricing, discounts, and availability should be understandable.
Descriptions, dimensions, compatibility, instructions, safety information, and variations should use readable and structured content.
Adding, updating, removing, and reviewing products should be possible using standard controls with clear status feedback.
Fields, instructions, errors, totals, shipping details, and payment steps should be clearly identified, including when third parties provide components.
Order status, delivery information, return instructions, and exchange steps should be available in a readable format.
Contact information and assistance should remain available when a visitor cannot complete a task through the website.
Assessment Approach
TinyCare may use a combination of automated checks, manual review, keyboard testing, responsive testing, content review, assistive-technology spot checks, and feedback from customers.
Known Limitations
The following areas can present accessibility challenges. We review them as services, content, and third-party technology change.
Alternative Assistance
Tell us what you were trying to do and the format or assistance that would help. Available support depends on the request and the information involved.
Accessibility Feedback
TinyCare welcomes accessibility feedback. Describe the page or feature, what you were trying to do, the barrier encountered, and any assistive technology, browser, or device involved. Support is available 24/7.
